Please note our cancellation policy:
- Within seven (7) days of your purchase, you may cancel and choose to receive (1) the entire registration fee as an MER credit within your profile or (2) a refund of the registration fee minus a non-refundable, third-party processing fee of $75.
- After seven (7) days from the date of purchase, you may cancel and receive the entire registration fee as an MER credit within your profile.
- MER credits are easy to use, never expire, and may be applied toward any future conference.
- MER credits applied toward a conference registration and subsequently cancelled are refundable as an MER credit.
- Cancellations will not be accepted beginning seven (7) days prior to the conference start date.
To cancel your conference registration through the MER website or mobile app, ‘MER PCC’, follow the instructions below:
MER Website:
- Sign in to your account on MER’s website – mer.org
- Once signed in, open the drop-down menu at the top right of your screen by clicking “Signed In”
- Click “Conference History”
- Locate the desired conference and navigate to the “Cancel?” column
- Click the blue “Cancel” link
MER App:
- Sign in to your account on the MER mobile app, ‘MER PCC’
- Click “Conference History”
- Click on your desired conference
- Click on the red “Cancel” button at the bottom of the screen.
